Medivet Crouch End

Medivet Crouch End is part of the Medivet group and is set up for routine consults plus in‑house diagnostics, with 15‑minute appointments, X‑rays, ultrasound and an in‑house laboratory listed on its website. The clinic also states it treats a wide range of species (including dogs, cats and several types of exotics) and holds a Silver Award “Rabbit Friendly Clinic” standard from the Rabbit Welfare Association.

Recent review signals are mixed: one owner describes “conflicting advice from different vets” and being “quick to medicate” with little explanation, while another describes a clean clinic with polite, prompt staff who addressed concerns. A separate recent review describes a negative non-clinical incident involving refusal to allow toilet use during an emergency.

Services

From the clinic’s website

• •15‑minute consultations
• •Vaccinations, parasite care, microchipping
• •Neutering
• •Dentistry
• •ECG
• •Nurse clinics
• •Diagnostics/facilities: in‑house laboratory, ultrasound, X‑rays
• •Species listed: cats, dogs, “exotics”, avians, reptiles, small mammals
• •Out‑of‑hours: the practice directs clients to “Medivet 24 Hour Hendon”; the site also states there’s no charge for assessment by phone

Pricing

• •Out‑of‑hours consult fee (at the named Medivet 24 Hour site): £130
• •No charge for assessment by phone (as stated on the clinic’s website)

People

No individual clinicians are named in the information provided. What owners mention in the latest reviews

• •Reception team: one reviewer says reception staff were “doing their best,” despite what they perceived as internal issues affecting care.
• •Vets/doctors: one reviewer describes the doctors as kind and professional and says they addressed all concerns; another describes inconsistent advice between vets and medication being given with limited explanation.

Reviews

Google rating: 4.5 stars from 343 reviews. “”

• •Conflicting experiences with clinical advice: one recent review reports different vets giving conflicting guidance and medications prescribed with little explanation or discussion of root causes.
• •Cleanliness and efficiency: one recent review praises a clean clinic and staff who were polite and prompt.
• •Customer-service incident raised: one recent reviewer describes being refused toilet access during a distressing personal emergency, which they interpreted as a lack of humanity.