Medivet West Green

Despite seeing negative reviews, I found the surgery very pleasant. The vet that tended Barney, (Olivia) was very chatty, caring and listened to my needs for Barney, he even got a little welcome pack for him. No issues.

We couldn't be happier with the Medivet team who where also available and supported us with our dog who sadly passed away aged 15 this week. The doctors have been very compassionate and helped us making the most difficult decision of our lives. We went here for minor grass seed surgeries. Checkups. Vaccinations, and whenever we was worried about more serious conditions. 🙏🏼🫂🌈🐩❤️‍🩹

Staff and vets are always friendly and willing to help. My cat always feels calm going here

AVOIDD!!!! Absolutely awful experience. This clinic robbed us blind at a time when we were desperate and heartbroken. They demanded £1,000 before doing anything meaningful to help our injured cat, and we saw no real care or urgency from them at all. When it came time to transfer him to another vet, they completely failed to organise proper transport, leaving us to take our severely injured cat by cab, terrified he might not survive the journey. It was beyond stressful and completely unacceptable. For the ridiculous amount they charged, we expected basic compassion, professionalism, and proper medical coordination — instead, we got cold attitudes, poor communication, and zero accountability. They made an already traumatic situation ten times worse. This place only seems to care about money, not animals or people. I wouldn’t trust them with a goldfish, let alone a beloved pet.

We cannot thank West Green Practice enough for the incredible care they've provided for our anxious dog, Leo. After a past trauma at a vet where he was hurt during ear medication, Leo became fearful of any veterinary visit, wanting to run away as soon as we arrived. Recently, he became seriously ill, prompting us to try West Green since it’s conveniently close to home. From our very first visit, the Lady Vet (I’m truly sorry I don’t know how to spell her name correctly) showed exceptional patience and compassion. She spent several minutes working to make Leo feel comfortable, even as he remained anxious and resistant to being examined. Our second visit today was just as impressive. We saw the same vet, and once again, she took her time, demonstrating a lovely and patient approach that helped Leo feel more at ease. To our delight, he even allowed her to touch his ear—a significant step forward! We truly feel there's a light at the end of the tunnel, and we're hopeful that one day he will fully trust the examination process. A heartfelt thank you to the entire team for their compassionate and dedicated care. We greatly appreciate it!

Had a very nice experience at this vet. Had a lovely kiwi vet (sorry don't know her name) look after my cat Oscar, who had a lovely nature. Thanks for also directing me on where to park. Pro tip - don't go between 2-4pm as the local roads in the area have restrictions, but apart from then it's fine.

From the moment I arrived at Medivet West Green, I felt truly welcomed. I was greeted by a lovely lady who went above and beyond—she even helped me clean my travel bag after my puppy had been sick. My pup was absolutely spoiled with cuddles, playtime, and treats from everyone at the clinic… she honestly didn’t want to leave at the end of our visit! The vet was clear, patient, and very helpful, explaining everything about her first vaccination and worm treatment in detail. I left with plenty of useful information, and it was so quick and easy to book and pay for her second vaccination. A huge thank you to the whole team for making us feel so welcome, being patient with my toddler while I was in the appointment, and making our first visit such a positive experience. You truly care for both pets and people!

Despite seeing negative reviews, I found the surgery very pleasant. The vet that tended Barney, (Olivia) was very chatty, caring and listened to my needs for Barney, he even got a little welcome pack for him. No issues.