Specialist Vets in Haringey

## Summary Creature Comforts Muswell Hill is part of the Creature Comforts group (the website states it operates multiple clinics) and promotes an “All Access” membership that can be used across its clinics. Based on the website and recent reviews, it appears set up for ongoing, membership-based routine care plus common “everyday urgent” problems, with a strong emphasis on easy digital access (in‑app booking and live chat). Concrete specifics owners mention include: efficient booking/communication (including online), treating and managing issues like a split paw, gastro viruses and neutering, and “quick weigh in” drop-ins with treats. The clinic also states it handles life‑threatening emergencies in‑clinic during opening hours and uses a partner out‑of‑hours provider when closed. ## Services From the clinic website and the latest reviews, services/capabilities mentioned include: - **All Access membership features (website):** - Unlimited vet consultations - Annual vaccinations - Bespoke parasite prevention package - 10% off routine treatments - Instant in‑app bookings - Live chat with the vet team - **Species treated (website):** dogs, cats, rabbits - **Care and procedures mentioned in reviews:** - Neutering - Treatment/management of gastro viruses - Treatment for a split paw - Drop-in weighing (“quick weigh in”) - **Emergency arrangements (website):** life‑threatening cases seen in‑clinic during opening hours; when closed, cases are directed to a partner out‑of‑hours provider. ## People No individual vets or nurses are named in the information provided. Across the latest reviews, owners repeatedly describe: - **Clear explanations and reassurance**, including a first visit where a cat owner said everything was explained “thoroughly.” - **Efficiency and communication**, with multiple mentions of easy booking and good online customer service. - **Handling pets in a way that reduces stress**, with dogs described as enjoying visits (treats/tennis balls mentioned) and a cat described as “comfortable and curious.” ## Reviews **Google rating: 4.9 stars from 60 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners frequently mention **smooth booking and communication**, including online. - Multiple reviews focus on **pets being unusually relaxed/enjoying visits**, with treats and a calmer atmosphere specifically noted. - Several people cite **successful management of repeated or varied issues** (e.g., split paw, gastro viruses, neutering, “regular interventions and treatment”). - **Cost transparency** is mentioned: one reviewer says pricing is “transparent,” and another claims they “don’t overcharge.”

## Summary Hill's Veterinary Surgery Ltd is an independent, family-run small-animal practice established in 1972 by Tony and Carol Hill, with Fiona Hill joining the practice in 2003 (per the clinic website). Based on recent reviews, it appears set up for both routine care and problems that need practical investigation and follow-through: owners mention allergy/diet work behind recurring ear infections, a dog spay with clear pre-op instructions, and being fit in within hours for a torn dew claw. Reviewers also describe helpful advisory phone calls, short waits, and a “no upsell” feel when discussing treatment options. ## Services - Small-animal veterinary care (website). - Out-of-hours emergency home visit service via Veteris (website). - New-client onboarding: a 30-minute consultation for new clients was mentioned by a recent reviewer. - Surgery: dog spay described, including pre-op information sent in advance and in-clinic debriefing. - Urgent/same-day-type appointments: one owner reports their dog was seen within a few hours for a torn dew claw. - Skin/allergy and diet-related investigation: one owner reports the clinic identified diet/allergies as a driver of long-running ear infections after other clinics had repeatedly prescribed antibiotics. - Telephone advice: owners mention advisory phone calls before coming in. ## People - **Becca (vet, per reviewer context)**: mentioned as running a first consultation for a rescue dog and later performing the dog’s spay; the owner highlighted clear explanations, compassion with a nervous/new dog, and that the spay “went extremely well.” - **Angie & Ruby (reception team, per reviewer context)**: named for being “super helpful,” alongside multiple comments about friendly reception staff and efficient handling of appointments. - **Tony and Carol Hill (founders)** and **Fiona Hill (joined 2003)** are named on the clinic website as part of the family-run ownership/continuity. ## Reviews **Google rating: 4.6 stars from 333 reviews.** Themes below are drawn from the latest written reviews available to us. - **Problem-solving beyond repeat prescriptions:** one dog owner says the team linked chronic ear infections to diet/allergies after other clinics focused on antibiotics. - **Clear prep and follow-up around procedures:** spay experience included a pre-op email and helpful in-clinic briefing/debriefing. - **Ability to accommodate urgent issues quickly:** a torn dew claw was reportedly seen within a few hours. - **Communication and advice before appointments:** owners mention advisory phone calls and feeling well-informed when deciding what to do next. - **Cost and treatment discussions:** multiple reviewers describe pricing as “reasonable/cheaper than many,” and one explicitly notes no pressure to add extra treatments.

## Summary Arc Veterinary Centre describes itself as an **independent** practice, providing pet care **since 2011**. From the website and recent reviews, it appears set up for both routine care and more involved cases—owners mention everything from **“basic procedures”** to **dental work** and **surgery** (including **mammary lump surgery**). Reviewers repeatedly give specific examples of how the team communicates and makes decisions: **fitting pets in quickly for gastrointestinal problems**, **not recommending treatments they don’t think are necessary**, and **calling during a dental procedure to explain findings and offer options before proceeding**. ## Services - **General veterinary care** (“basic procedures” referenced by a long-term client). - **Dentistry**: dental issue treated; owners describe receiving an update **mid-procedure** with findings and options. - **Surgery**: reviews mention surgery for a family dog, and surgery for **mammary lumps**. - **Urgent/same-day style appointments**: cats with **gastrointestinal issues** were “fitted in…at top speed” (as described by an owner). - **Chronic condition support**: diabetes management in a dog, including helping the owner get to a point where the dog “now has her injections without fuss.” - **Small mammals**: hamsters treated (more than once, per one reviewer). - **Emergency veterinary services** are listed in the provided clinic data (no further details available in the sources). - **Veterinary Nurse Training facility** is listed in the provided clinic data. ## People - **Richard (described by a reviewer as the “main vet”)**: mentioned for calling an owner ahead of a dental procedure to explain **cost and plan**, and for ensuring the owner was updated with **findings and options during surgery**. - **Reception/call-handling team**: repeatedly described as friendly and supportive; owners mention being able to get **phone advice and help**, and one review highlights responses to **emails and phone calls “by return”**. - **Veterinary team (vets and nurses)**: owners give concrete examples of decision-making and communication—particularly **not pushing unnecessary treatments**, providing **common-sense advice**, and taking time with anxious owners when issues turn out to be minor. ## Reviews **Google rating: 4.7 stars from 185 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access when pets are unwell**, including being fitted in quickly for cats with gastrointestinal problems. - **Clear, option-based decision-making (especially around procedures and cost):** one owner describes a vet calling to explain expected costs, then a **mid-procedure update** with findings and choices on how to proceed. - **Not pushing treatment:** multiple owners describe being told a treatment **wasn’t necessary** or feeling the team doesn’t “push” unnecessary interventions. - **Breadth of species and conditions mentioned:** cats and dogs, plus hamsters; examples include **diabetes support**, **dental work**, and **surgical cases** (including mammary lumps). - **Communication outside appointments:** owners cite helpful **phone advice** and prompt replies to **messages/calls**.

## Summary Tottenham Hale Vets4Pets is a Vets4Pets practice that describes itself as “locally owned and run,” and it’s set up as a modern, well‑equipped clinic with an in‑house lab, digital X‑ray/ultrasound, an operating theatre, and separate cat/dog waiting and ward areas (plus isolation units). Reviews most often talk about routine and ongoing cat/dog care (including dental cleaning, vomiting/urgent GI signs, kidney disease management, and palliative support), with multiple owners highlighting clear updates during treatment and a focus on not over-medicating. There is also a clear conflict in recent feedback around avian/exotic care: two 1‑star reviews describe a distressing experience with a bird (including perceived lack of stabilisation/first aid and poor handling of a requested leg band removal), while the clinic’s published service list focuses on small animals and small mammals rather than birds. Concrete specifics mentioned by owners include: - Dental teeth cleaning for two dogs with ongoing updates throughout the visit. - A cat with vomiting (including vomiting blood) kept in for several hours for injections, a full check‑up, and monitoring, then discharged the same day. - Treatment support for a cat with a kidney issue and several months of palliative care for another cat. - Multiple mentions of staff taking extra time to handle anxious cats calmly. ## Services Services and capabilities stated on the clinic website include: - **Diagnostics & imaging:** in‑house laboratory, digital X‑ray, X‑ray & ultrasound, blood pressure monitoring. - **Surgery & anaesthesia:** operating theatre, anaesthesia, orthopaedics including cruciate surgery and fracture repair. - **Dentistry:** dentistry (with owners specifically mentioning **teeth cleaning**). - **Hospitalisation:** hospital ward; separated dog/cat wards and **isolation units**; separate cat & dog waiting areas. - **Preventive/routine care:** microchipping, nurse clinics, medications and prescriptions, health plans. - **Documentation:** pet passport / animal health certificate. - **Small mammals:** rabbit medicine and testing; small mammal medicine and surgery. Emergency cover is stated on the website as being available **outside regular hours via an external provider (Veteris)**. The clinic is also listed in the provided clinic data as a **Veterinary Nurse Training facility**. ## People - **Amena / Amena Saeed (role described by reviewers as a nurse):** mentioned by name in multiple reviews. Owners describe being **kept updated and informed** during procedures (including dental cleaning), and say she is **gentle and patient**, including with dogs who have “good days and bad days.” - **Un-named vet (female, per one review):** credited for a **quick response** and a clear examination/treatment plan for a cat with severe vomiting (including vomiting blood), with the owner noting the cat was not given “too many unnecessary medications.” - **Connor (named in a 1‑star review):** one reviewer alleges he was responsible for poor handling of a bird’s leg band removal request; this is part of the broader negative avian-care account in recent reviews. ## Reviews **Google rating: 4.6 stars from 119 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Clear communication during care:** owners mention being updated during procedures and being given clear instructions for home monitoring. - **Support for anxious pets and careful handling:** multiple cat owners describe staff taking time to keep anxious cats calm and handling them patiently. - **Examples of effective same-day care:** one review describes a cat vomiting (later vomiting blood) being examined, treated with injections, monitored for hours, and discharged the same day once stable. - **Ongoing/complex case support for cats:** kidney disease management and several months of palliative care are specifically mentioned, alongside emotional support when a pet passed away. - **Sharp negative feedback about bird care (conflicting experiences):** two recent 1‑star reviews allege lack of expertise/equipment and poor emergency handling for a bird, including a disturbing account of leg band removal before cremation.

## Summary Two By Two Veterinary Centre is an **independent** veterinary practice (founded in **2017**) that covers routine care for common pets and also explicitly lists **exotics** (including **reptiles and birds**) on its site. The website also offers **24/7 online veterinary support via VidiVet**. In the latest reviews available to us, owners repeatedly mention vets being **knowledgeable and reassuring**, with specific shout-outs for taking time to **answer questions** and handling **reptiles** confidently. Concrete specifics supported by the inputs: - Offers a **free new puppy/kitten/rabbit kit healthcheck** (website). - Provides **24/7 online vet support** through **VidiVet** (website). - Reviews specifically mention good care for a **cat** (including being “reassuring throughout the whole visit”) and long-term care for a **dog** “since 8 weeks old” (reviews). - Multiple reviewers explicitly mention **reptile** experience (reviews + website “Exotics”, reptiles listed). ## Services Services listed on the clinic website include: - **Veterinary consultations and health-checks** - **Free new puppy, kitten and rabbit kit healthcheck** - **Vaccinations** - **Neutering** - **Microchipping** - **Prescriptions** - **Flea and worm prevention** - **Pet travel documentation**, including **Animal Health Certificates** and **Export Certificates** - **Pet insurance** - **Platinum Pets Healthcare Plan** (plan name listed; inclusions/prices not provided in the inputs) - **Exotics** care; species listed include **small animals, reptiles, and birds** - **Pet boutique** and **food** Emergency/urgent support as stated: - **24/7 Online Veterinary Support with VidiVet** (no further details provided). ## People Named team members mentioned in reviews: - **Chris** — Mentioned for looking after a cat during a visit; described as **kind, knowledgeable, and reassuring throughout the whole visit** (review). - **Dr. Hodges** — Praised for **expertise**, **professionalism**, and for communicating with clear confidence that helped the owner feel comfortable placing pets in his care (review). - **Andrew** — Credited with providing ongoing care to a dog from **8 weeks old to 3 years**, with the owner saying they wouldn’t go to any other vet (review). ## Reviews **5.0 stars from 8 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners repeatedly describe vets as **knowledgeable** and willing to **answer questions**. - Specific examples of reassurance and communication: one cat owner says the vet was **reassuring throughout the whole visit**. - **Exotics/reptiles** care is singled out more than once (including a duplicated review text), with reviewers saying the team is experienced with reptiles. - A long-term client mentions consistent care for a dog over several years (“since she was 8 weeks old”).